Professional Summary

Enthusiastic Sales and IT professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organisation and public.

Education

Bachelor of Science in Computer Science
University of Bedfordshire

Certifications

  • Certification in Computer and Computer Networks
  • SEO Certificate
    Issuing Authority: Google
  • Paid Advertising Certificate
    Issuing Authority: Meta

Work History

Lead Generation & Sales Specialist
AgenBord – London, United Kingdom

03/2021 to Current

  • Managed sales pipeline effectively, prioritising tasks to maximise revenue potential.
  • Built relationships with customers and community to promote long term business growth.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Generated new leads through networking and attending industry events.
  • Cold calling business owners.
  • Cold emailing business owners

Digital Director
11/2021 to 03/2023
MyCom – United Stated
( Remote )

  • Coordinated with design and media teams to develop high-quality creative assets.
  • Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
  • Championed the adoption of agile methodologies in project management, fostering a nimble culture of innovation within the organisation.
  • Led team of marketing professionals, offering mentoring and coaching to build knowledge and skills.

Digital Marketing Specialist
09/2020 to 09/2021
SayTravel.com – London, United Kingdom

  • SayTravel.com is an online booking platform with an amazing and good energy team.
  • As a full-stack developer, my responsibilities are to keep the platform up-to-date and make sure all the functionalities work well
  • Also, I improve and make a lot of functionalities that are being used by users daily.
  • Mostly I am working with Laravel and PHP
  • But I am also doing SEO optimization using popular tools like ahref ad SemRush.
  • Created compelling visual assets for use in social media posts, email newsletters, blog articles, and other digital communications materials.
  • Cultivated relationships with search engine providers to gain industry insights and determine prospects.
  • Created content strategies for digital media.

Skills

  • Front-end Development
  • Digital Marketing
  • Python (Programming Language)
  • Computer Networking
  • Java
  • Blockchain
  • Windows
  • Linux
  • Mac Os
  • Leadership
  • Account Management
  • Customer Relationship Building
  • Systems and software expertise
  • Product and Service Sales
  • Sales funnel management
  • Inquiry Handling
  • Complaint resolution
  • Pipeline Management
  • Customer Needs Assessment
  • Relationship Building
  • Closing Techniques
  • Call Center Operations
  • Sales expertise
  • Telemarketing expertise
  • Objection handling
  • Lead Generation
  • Sales closing
  • Cold-calling
  • Upselling and Cross Selling
  • Competitor research
  • Competitor Analysis
  • Team Collaboration

Contact me at hello[at]blentikapllani.com